StreamAlert Privacy Policy
1. Introduction
This Privacy Policy applies to the StreamAlert notification system operated by Zone 7 Water Agency (“StreamAlert”). StreamAlert is a notification system that provides automated SMS notifications in connection with stream gauge readings in the Zone 7 area, as well as both automated and manual flood emergency notices
We are committed to transparency and safeguarding the information
we collect from residents, website visitors, and SMS subscribers.
The Privacy Policy explains how Zone 7 collects, uses, and
protects personal information through StreamAlert. We have
created this Privacy Policy to tell you what information the
StreamAlert collects, how we use that information, and who we
will share that information with, if at all.
This Privacy Policy does not address the privacy practices of any
third parties that we do not own, control, or are not affiliated
with. Capitalized terms not defined in this Privacy Policy will
have the meaning set forth in our Terms
and Conditions (“TOU”). By visiting and/or using StreamAlert,
you are agreeing to the terms of this Privacy Policy and the
accompanying TOU. We encourage you to read this Privacy Policy
and to use the information it contains to help you make informed
decisions.
2. Information We Collect or Receive
In the course of operating StreamAlert, we will collect and/or
receive the following types of information from users:
(a) Personal Information. StreamAlert collects a
phone number and SMS opt-in or opt-out information for each user,
to enable StreamAlert to provide notifications.
(b) Browser Information and IP Address: We may collect or receive information regarding your IP address, your browser, or the device you are using to access the StreamAlert website or enroll in Stream Alert.
© Mobile Device Information. We may collect or receive information regarding:
(A) type of mobile device;
(B) advertising Identifier (“IDFA” or “AdID”);
© operating system and version (e.g., iOS, Android or
Windows);
(D) carrier; and network type (WiFi, 3G, 4G, LTE).
(d) Data from Third Party Sources. We rely on
data existing in publicly available Third Party services to
provide notifications through StreamAlert. This data includes
data from public records; government databases; and cellular
service providers (e.g., SMS delivery vendors). We do not collect
sensitive personal information.
(e) Data From Cookies. We may use cookies and other technologies to help us collect data and enhance your experience with StreamAlert. Cookies are small text files an app can use to recognize a repeat visitor to StreamAlert. If you do not want us to deploy cookies in StreamAlert, you can opt out by setting your mobile device to reject cookies. You can still use StreamAlert if you choose to disable cookies, although your ability to use some of the features may be affected. We may use cookies for various purposes, including to:
(A) determine the type of mobile device you are using;
(B) personalize your experience;
© analyze which portions StreamAlert are visited and used most
frequently; and
(D) measure and optimize advertising and promotional
effectiveness.
3. Information Collected by or Through Third-Party Advertising Companies.
We and the third-party technology providers, ad agencies or service providers with which we work use third-party analytics services (e.g., Google Analytics) to evaluate your use of StreamAlert, compile reports on activity, collect demographic data, analyze performance metrics, and collect and evaluate other information relating to the usage of StreamAlert. These third parties use cookies and other technologies to help analyze and provide us with the data. You consent to the processing of data about you by these analytics providers in the manner and for the purposes set out in this Privacy Policy. Please be advised that if you opt out of any such service, you may not be able to use the full functionality of StreamAlert.
StreamAlert does not monitor or track individual users across
multiple websites or online platforms, and does not build a
profile of behavior or interests for each user. Zone 7 does not
make information collected through StreamAlert available to third
parties to collect via a website, mobile application, or online
service (except as disclosed throughout this Privacy Policy).
3. How We Use Information
You authorize us to use the Information identified above to:
- Provide notifications, alerts, and public updates
- Improve agency services and communication
- Produce aggregated, non‑identifiable reports
- Inform you about our programs, stream conditions, and services.
- Solicit your feedback
In an ongoing effort to better understand our users, StreamAlert,
and our programs and services, we may analyze certain Information
in anonymized and aggregate form to operate, maintain, manage,
and improve StreamAlert and/or such products and services. This
aggregate information does not identify you personally. We may
share this aggregate data to our affiliates, agents, business and
promotional partners, and other third parties. We may also
disclose aggregated user statistics to describe StreamAlert and
these products and services to current and prospective project
partners, and other third parties for other lawful purposes.
4. How Information is Used and Shared.
We contract with some service providers who support agency
operations. Examples may include providing technical assistance
or customer service support. These other entities will have
access to the Information only as necessary to perform their
functions for Zone 7, and to the extent permitted by law.
Zone 7 does not sell personal information or share it for
commercial purposes.
We may share the Information with other entities to support emergency response activities and emergency preparedness efforts including, without limitation, government agencies, regulators, and municipalities related to our flood control and water supply services.
We may also disclose the Information when required by law, court order, or other government or law enforcement authority or regulatory agency, including pursuant to a Public Records Act Request; or whenever we believe that disclosing such Information is necessary or advisable, for example, to protect the rights, property, or safety of us or others, including you.
5. Data Retention
We retain information according to Zone 7 internal policies and applicable public records laws. When information is no longer needed, it is securely deleted according to those laws and policies.
6. Data Security
We use administrative, technical, and physical safeguards to protect personal information. Service providers must meet agency security requirements. No system can guarantee absolute security.
7. Your Rights
You may request access to your personal information, request corrections to data submitted and maintained by the agency; or request deletion of your data collected under these Terms and Conditions. Please note that requests for access, correction, or deletion may be limited by the California Public Records Act and other legal requirements.
To submit a request, contact: StreamTrackerInfo@zone7water.com
8. Cookies & Tracking
The website may use cookies and analytics tools to improve user experience. These tools may collect information such as IP address, browser type, and pages visited.
9. Third‑Party Links
The website may link to external sites. Links to external websites are provided for convenience and do not constitute an endorsement by Zone 7 Water Agency. Zone 7 is not responsible for the content or privacy practices of those sites.
10. Children’s Privacy
StreamAlert is not directed to children under the age of 13. We adhere to the Children’s Online Privacy Protection Act (COPPA) and will not knowingly collect Personal Information from any child under the age of 13. We ask that minors (under the age of 13) not use StreamAlert. If a child under the age of 13 has provided us with Personal Information, a parent or guardian of that child may contact us and request that such information be deleted from our records.
11. Changes to This Policy
This Privacy Policy is effective as of the date stated at the top of this Privacy Policy. Zone 7 may update this Privacy Policy. The latest version will always be posted on https://www.zone7waterca.gov/alerts/privacy. By accessing StreamAlert after we make any such changes to this Privacy Policy, you are deemed to have accepted such changes. Please be aware that, to the extent permitted by applicable law, our use of the Information is governed by the Privacy Policy in effect at the time we collect the Information. Please refer back to this Privacy Policy on a regular basis. This Privacy Policy was last updated on July 22, 2026.
12. Contact Us
For questions about this Privacy Policy, contact: Zone 7 Water Agency
Email: StreamTrackerInfo@zone7water.com
Address: 100 N. Canyons Pkwy., Livermore, CA, 94551